We want you to be happy with our work. Because many of our services involve time, specialists and custom work, refunds depend on the type of service and how far the work has progressed.
Eligible for a refund
- Payment for work that has not yet started
- Duplicate or incorrect charges
- Services we were unable to deliver as agreed in writing
Not eligible for a refund
- Work that is completed or in progress, in proportion to what has been delivered
- Third-party costs already paid on your behalf, such as tools, licences, ad spend or domains
- Delays caused by missing access, content or feedback from your side
- Results that depend on factors outside our control, such as search rankings or ad performance
Staff augmentation
Fees for the period already worked are not refundable. Any notice period, replacement terms or early-exit conditions are set out in your agreement.
Courses and training
Refund windows for courses, webinars and mentorship programmes are stated at enrolment. Once sessions or materials have been accessed, refunds may not apply.
How to request a refund
Email us with your name, invoice or order details and the reason for your request. We will review it and reply within [add number] business days. Approved refunds go back to the original payment method within [add number] business days.
Contact information
For questions, requests or complaints about this page, contact KindShifts:
- Email: kindshifts@gmail.com
- Phone: +91 90053 17534
- Address: Kanpur, India