Legal

Data Processing Agreement

How KindShifts processes personal data on behalf of its clients.

This Data Processing Agreement (DPA) applies when KindShifts processes personal data on your behalf while delivering services. It forms part of our service agreement. In this DPA, you are the controller and KindShifts is the processor.

Scope of processing

Item Details
Purpose Delivering the services in your agreement
Duration The term of the agreement, plus any agreed retention period
Data types Names, contact details, job titles, business information and any data you provide for the service
Data subjects Your customers, leads, employees and contacts

Our commitments

  • Process personal data only on your documented instructions
  • Make sure people with access are bound by confidentiality
  • Apply reasonable technical and organisational security measures
  • Not sell or share the data for our own marketing
  • Help you respond to requests from data subjects about their rights
  • Tell you without undue delay if we become aware of a personal data breach
  • Delete or return data when the services end, unless the law requires us to keep it

Sub-processors

You authorise us to use trusted sub-processors, such as hosting, email, CRM, analytics and IT providers. We make sure they are bound by data protection obligations no less protective than this DPA, and we will tell you about material changes.

International transfers

Data may be processed outside your country, including in India, with appropriate safeguards as required by applicable data protection law.

Audits

On reasonable notice, we will provide information needed to show compliance with this DPA.

Requesting a signed copy

To get a signed DPA for your records, contact us using the details below.

Contact information

For questions, requests or complaints about this page, contact KindShifts: