At KindShifts, we value your privacy and take measures to protect the personal information you entrust to us. This policy describes how we handle information when you visit our website, get in touch, ask about our services, or work with us. By using our website or giving us your information, you confirm you understand this Privacy Policy.
Information we collect
Information you give us directly
You may share information when you:
- Complete a contact, inquiry, registration, consultation or application form
- Ask about pricing, proposals, brochures or service details
- Enrol in a course, webinar, mentorship, training programme or education service
- Send documents related to academics, profession, business, projects or applications
- Contact us by email, phone, social media, messaging apps or other channels
- Apply for employment, an internship, collaboration, partnership or freelance work
- Pay for our services
This includes your full name, email address, phone number, business or organization name, job title, and address, city, state, country or postal code.
Information related to services and projects
- Educational information, academics, course preferences and career objectives
- Documents sent for review, drafting, consultation, admissions, training or services
- Billing information
- Anything else you choose to share with us
Information collected automatically
When you use our website, we may collect technical information such as your IP address, browser type and version, device type and operating system, pages visited and time spent, referring website, location, and how you interact with the site. We collect this using cookies, web analytics services, log files and similar technology to analyse user behaviour.
How we use your information
We use personal information for legitimate business and service purposes to:
- Answer your queries, requests, messages and consultation bookings
- Deliver agency, consulting, content, educational, training, mentorship or similar services
- Prepare proposals, quotes, agreements, invoices and service communications
- Understand your needs and offer suitable services, programmes, resources or solutions
- Process registrations, applications, enrolments, payments and service requests
- Notify you of service updates, project updates, appointments, courses, policies and transactions
- Review information and documents you voluntarily submit for a service
- Improve our website, services, customer experience, communication and internal processes
- Send marketing communications, newsletters and updates where permitted by law
- Keep records, address concerns, prevent fraud and meet legal requirements
- Protect the security, rights, property and functioning of KindShifts, our customers, learners, affiliates and visitors
Educational and confidential information
If you use our education, admissions, mentoring, training or career guidance services, you may share academic background, education documents, career aspirations, applications, statements of purpose or resumes. We use this only to provide the service you requested, communicate with you and keep necessary records.
We recommend not sharing highly confidential information unless it is absolutely necessary for the service. If you share information about someone else, such as a student, parent, guardian, employee, applicant or team member, you confirm you are authorised or have their consent to do so.
Cookies and analytics
We use cookies and similar technologies to give you a better browsing experience, analyse traffic and improve our services. You can control cookies in your browser settings, but disabling them may limit some website functions. See our Cookie Policy.
Information sharing
KindShifts does not sell, rent or share personal information with any third party for independent marketing purposes. We may disclose information when necessary to:
- Employees, consultants, freelancers or representatives authorised to provide services and support operations
- Trusted providers such as website hosting, email platform, payment processing, CRM, analytics and IT services
- Education institutes, business partners or collaborators, only where needed for a service you requested
- Government, regulatory or legal authorities where required by law, legal process, or to protect our rights and safety
- Successors in a merger, restructuring, acquisition, sale of assets or business transfer, as the law allows
When we work with third-party providers, we seek to ensure they handle personal information appropriately and only for authorised purposes.
Data security
We take reasonable administrative, technical and organisational steps to guard against unauthorised access, use, loss, modification, disclosure or destruction of personal information. Online transmission and electronic storage always carry risk, so we cannot guarantee complete security. Submitting information to our website is at your own discretion.
Data retention
We keep personal information only as long as needed for the purposes in this policy, to deliver our services and to resolve disputes. The retention period depends on the type of information, the services we provide, legal obligations and operational needs. When information is no longer needed, we delete, anonymise or destroy it.
Your rights and options
Under the laws that apply in your country, you can:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information, subject to legal and operational limits
- Withdraw consent where processing is based on consent
- Opt out of promotional and marketing communications
- Ask questions about how we collect and use your information
To stop promotional emails, click "unsubscribe" or contact us directly. Even if you opt out, we will still send service, transactional, billing and administrative messages.
Privacy of children
Our website and services do not aim to collect personal information from a child without proper consent from a parent or guardian. If our education services are used by anyone below the age of valid consent under applicable law, their parent, guardian, school or authorised representative must give the required permission. If you believe a child has given us personal details without proper consent, contact us and we will take the necessary steps.
Third-party websites
Our website may link to external websites, platforms, educational institutions, payment gateways, social media pages or tools. Each has its own privacy policy, and KindShifts is not responsible for their content, security or handling of personal information. Please read their policies before submitting your details.
International users
KindShifts works with clients, students, organisations, partners and visitors from many countries. By using our website and giving us your information, you accept that it may be processed, stored and accessed outside your state, country or region, in line with relevant data protection laws.
Changes to this policy
We may update this policy for changes to our services, operations, legal requirements, technology or privacy practices. The new version will be published on this page with an updated "Last updated" date. Please check back regularly.
Contact information
For questions, requests or complaints about this page, contact KindShifts:
- Email: kindshifts@gmail.com
- Phone: +91 90053 17534
- Address: Kanpur, India